Shipping policy

UK delivery

We deliver within the United Kingdom. Available delivery options and the total charge are shown at checkout before you pay.

Standard postage

Postage depends on the product and size ordered. Our standard rates are £3.25 for eligible small parcels, £3.95 for tracked items, £6.95 for heavy or general items, and £4.95 for selected UK-only items. Some products qualify for free postage.

For an order containing items with different standard postage rates, the highest applicable standard rate is charged, rather than adding those rates together.

Qualifying orders of £50 or more receive free standard postage. Collection-only items remain collection-only, regardless of order value. Prices and postage include VAT where applicable.

Collection from the shop

Free collection is available where offered at checkout from The Ranch Store, Oak Tree Farm, Main Road, Westwood, Nottinghamshire, NG16 5HU.

Please wait for your ready-for-collection notification before travelling, and bring your order confirmation. Shop opening hours are Monday to Friday, 9am–6pm, and Saturday, 9am–5pm. Closed Sunday.

Delivery questions

If you need an order by a particular date, or have a question about delivery or collection, please contact us before ordering: sales@theranchstore.co.uk or 01773 607411.